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Shipping & Delivery Information

Shipping Options and Policies

Areas We Ship To
At the present time, we only ship to the Continental U.S., Alaska, Hawaii, U.S. territories, Puerto Rico, and Canada.

P.O. Box customers - please try to use a regular street address where possible. All P.O. Box addresses will be shipped via Express Mail, at a higher cost to you than Ground shipping.

Shipping Cost
The exact charges of your order will show during the order process after you have entered your Shipping address.

Shipping costs for orders are based on weight or dimensional weight (determined by the actual size of the box), whichever is greater. There is a minimum charge per order of $6.95 for Ground Shipping to the 48 Contiguous States. Additional costs for Rush Shipping options (if available) will be displayed within the order process. Ground shipping is not available to AK, HI, VI, or Puerto Rico. All shipments to Canada besides shipments to P.O. boxes use UPS Canada Express. We do not ship to P.O. box addresses in the Pacific Rim U.S. territories (Guam, Marshall Islands, Mariana Islands, Palau, etc.); you must have a street address. Except for orders that consist of only Music or Movie titles, the minimum shipping charge to the U.S. Virgin Islands is $44; the minimum shipping charge to Guam is $48; the minimum shipping charge to Marshall Islands, Northern Mariana Islands, and Palau is $64.

Shipping Options
For the 48 contiguous United States, Fine Media Group offers a variety of shipping options: Ground, 2 Day Air, 1 Day Air, and Saturday Delivery. We currently use UPS as our main carrier. US Mail options are used for P.O. boxes. Orders to all domestic P.O. boxes are shipped via Express Mail only. Alaska, Hawaii and Puerto Rico orders are offered the choices of 2 Day Air or 1 Day Air.

The default shipping is Ground Shipping. If you want any other form of shipping (such as Rush Shipping), you will have the opportunity to choose available options during the order process.

All orders require someone to sign for them; please do not ask us to leave your package without signature.

From time to time some items on our site may feature Free Shipping; you will often see a drawing of a truck with the word "FREE" written on it or just the work "FREE SHIPPING". These are limited offers and may be withdrawn at any time prior to (but not after) you place an order. Free Shipping applies to orders shipped via Standard Ground shipping (not Rush or Freight) and applies only within the 48 Contiguous States.

Shipping Time
Orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 2 business days of receiving your order. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.

Estimated shipping times are provided on our website on the individual product listings. For example "usually ships in 1-2 business days", "...3-5 business days", "...5-7 business days". The number of days the order takes to reach you depends upon the shipping method you chose and your location. For example, if you chose an item with an availability of "1-2 business days" and you choose a shipping method of "2 Day Air", your order will reach you in 3 or 4 business days. Ground Shipping can take between 3 and 10 days, depending on what part of the country you are shipping to. "Business days" do not include Saturday, Sunday or Holidays. Some items may list a stock status of "temporarily out of stock". This means we are waiting for our next shipment from the manufacturer.

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